Shipping policy
Shipping Policy
All products in our store are made to order through our print-on-demand partner. This means we do not keep inventory, and each item is produced specifically for you after your order is placed.
Processing Time
- Orders typically take 3–7 business days to be produced and prepared for shipping.
- During busy periods (holidays, sales, etc.), processing time may take up to 10 business days.
Shipping Time Shipping times vary depending on your location:
| Destination | Estimated Delivery Time |
|---|---|
| Europe | 5–12 business days |
| USA & Canada | 7–15 business days |
| Rest of the World | 10–20 business days |
Please note that these are estimates. Actual delivery times may vary due to customs, holidays, or unforeseen delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and the weight of your order. You will see the exact shipping fee before completing your purchase.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package directly through the carrier’s website.
Delays We are not responsible for delays caused by:
- Customs clearance
- Incorrect shipping address provided by the customer
- Force majeure events (strikes, natural disasters, pandemics, etc.)
If your order is significantly delayed, please contact us at info@astralallies.com and we will do our best to assist you.